The Yield provide a dedicated Support team and platform resources to help make the most of The Yield products. Refer to the below for how to get in touch with the team.
Help Center
For immediate answers to Frequently Asked Questions, please browse or search our Help Center.
Just enter a search term / keyword or browse by topic at the top of this page - chances are, we already have an article that will answer your question.
Our Support Team
If you need a little extra help, The Yield's Support team can be contacted by live chat, email or phone call and are available Monday - Friday, normal business hours.
Feel free to email us at support@theyield.com or call us directly on +61 2 5300 5386 / +1 (866) 525 6866.
Live Chat
You can also reach out to us via our live chat functionality, which can be found on the bottom right hand side of the Support Space.
Look for this icon:
The Support team will respond to live chat during their usual open hours, however feel free to send us a message any time and we will either respond via the chat or email. You can also jump in and out of the chat as needed.
Support Office Hours
Below are The Yield's Support open hours during usual business days - for public holiday coverage, please refer to The Yield Support team Public Holiday Availability:
Time zone | Country | Days | Start Time | End Time |
New South Wales AEST/AEDT | Australia | Monday - Friday | 9:00am | 5:00pm |
Queensland | Australia |
Monday - Friday |
9:00am (during AEDT) 8:00am (during AEST) |
5:00pm (during AEDT) 4:00pm (during AEST) |
South Australia | Australia | Monday - Friday | 8:30am | 4:30pm |
Western Australia | Australia | Monday - Friday | 6:00am | 2:00pm |
Northern Territory | Australia | Monday - Friday | 7:30am | 3:30pm |
Auckland | New Zealand | Monday - Friday | 11:00am | 7:00pm |
West Coast (Pacific Time) | America | Sunday - Thursday | 2:00pm | 10:00pm |
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