At The Yield, we are continuously working towards providing you with the best features based on customer feedback.
To support the development of new features, we will be removing 2 features from the web portal on the 31st August 2023:
- Notification Rules Management - editing and creation functionality. Notifications will continue to trigger SMS messages and appear in the mobile app.
- User Management and creation
From the 31st August, any requests relating to Notification Rules or User Management will need to be raised to the Support team for actioning. Historical Weather Data will remain a core feature of the platform, and this will not be impacted by this change.
What do I need to do?
In preparation for the features being removed from the platform, you may want to log onto the web portal to action the following:
- Notification Rules – to create or edit any notifications via the web portal
- User Management – update your user details
What is being developed?
The team are busy developing new features that will enhance the analytical capabilities of our platform.
How will I make changes to my notifications? How will I know what notifications I have?
From the 31st August, please raise your request to The Yield Support team to action. The Support team have been provided with the tools needed to handle these requests.
Will I still receive my notifications?
Yes, you will still receive the notifications that you have configured within your account. The notifications will still be sent via SMS and appear in the mobile app.
How will I add or edit users?
From the 31st August, please raise your request to The Yield Support team to action.
When will these features be returning to the web portal?
While we do not have a fixed date to when these will be returning to the web portal
How we will help you
The Yield’s Support team is on hand to assist you and should you need any assistance with user management or notification edits, you can contact us directly via our web portal form or via firstname.lastname@example.org or on +61 2 5300 5386.