Below are a list of known platform issues or feature limitations that have been identified by The Yield. The team at The Yield are working to resolve these issues as soon as possible, and will provide an update here, and directly to impacted customers, when these issues are resolved.
Should you have any questions on the below known issues, please reach out to the Support team via How can I get in touch with The Yield's Support Team.
| Date Identified | Product Impacted | Affected Feature | Description of Issue | Status | Latest Update |
| March 2024 | Analytics Portal |
Portal Outage |
The Analytics Portal will undergo scheduled maintenance on April 6, 2024; 16:00 – 17:00 UTC/ April 7, 2 - 3 AM SYD time / April 6, 9-10 AM PST. During this time, users will be unable to log in to the Analytics Portal. |
Once-off | March 26 2024 |
| December 2023 | Analytics Portal |
Worksheets |
When there is no growing condition data for your location (this can be a result of not having available sensors at your location), the worksheets will currently display an empty graph. The Yield team are working to identify a way to show a message to inform you that no data is available for this growing condition. |
Ongoing | December 19, 2023 |
| December 2023 | Analytics Portal |
Date Range Picker |
When switching units of measurement, the date range can reset to default values if this has been changed. |
Ongoing | December 19, 2023 |
| December 2023 | Analytics Portal |
Data Table |
When exporting an excel spreadsheet of data from the data table, the last date of the selected date range is showing 0 values. |
Ongoing | December 14, 2023 |
| December 2023 | Analytics Portal |
Weather Locations |
The list of available locations is currently not filtered when a site is selected. If unsure of what locations are relevant for your site, refer to the map view. |
Ongoing | December 14, 2023 |
| December 2023 | Analytics Portal |
Weather Locations |
There may be a difference in the naming of weather locations between the mobile app and the analytics portal. This is due to crop names being appended on the end of the weather locations in the mobile app. |
Ongoing | December 14, 2023 |
| December 2023 | Analytics Portal | Browser Compatibility | If using Firefox on an Mac, you may experience a 'double login screen', where you log into the portal, and see another log in screen. Should you experience this, please refer to How to resolve the unsupported browser message for the Analytics Portal support page to resolve this. | Ongoing | December 8, 2023 |
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