Below are a list of known platform issues or feature limitations that have been identified by The Yield. The team at The Yield are working to resolve these issues as soon as possible, and will provide an update here, and directly to impacted customers, when these issues are resolved.
Should you have any questions on the below known issues, please reach out to the Support team via How can I get in touch with The Yield's Support Team.
| Date Identified | Product Impacted | Affected Feature | Description of Issue |
Temporary Workaround |
Status | Latest Update |
| 2023 | Mobile App | Recommendations |
The recommendations update every hour, but they rely on input values that are updated at the same time. This means there's an approximately 15-minute window after each update where the recommendation may display errors due to missing input. This issue impacts any recommendation using Delta T. |
Refresh the page after around 15 minutes to load the recommendations page again. | Ongoing | 23/05/24 |
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